This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

what do I do if Adobe Flash Player 11.1.102.55 does not support my operating system

  • 3 respostas
  • 80 have this problem
  • 11 views
  • Last reply by Spiru65

Jomama188
Jomama188
more options

I am unable to upload pics to FB. I realize this is not a firefox issue but was hoping you could help. Adobe Flash Player 11.1.102.55 does not support my operating system. Website indicates Note:Flash Player does not support 64-bit versions of Windows XP and Vista. Flash Player 11 now includes support for Windows 7 64-bit. I have 64 bit vista. what do I do?

I am unable to upload pics to FB. I realize this is not a firefox issue but was hoping you could help. Adobe Flash Player 11.1.102.55 does not support my operating system. Website indicates Note:Flash Player does not support 64-bit versions of Windows XP and Vista. Flash Player 11 now includes support for Windows 7 64-bit. I have 64 bit vista. what do I do?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can get the 32 bit version for Vista here:

Jomama188
Jomama188 Question owner
more options

Thanks! I installed the 32bit version...actually kept prompting me to install..3x. I am still unable to upload pics. Do I have to uninstall anything first? Thanks!

Spiru65
Spiru65
more options

Hi, same issue under windows 7 - 64bits, Firefox 5.0 version. FP website says that this can be solved using the 32 bits version of Firefox. 1) how do we know if we are using 32 or 64 bits version? (can't find this on the tool bar) 2) how to move to a 32 bits version without upgrading to Firefox 9 (I have bit defender, and I read on Firefox website that they are not compatible)?

Thanks in advance for your feed back on this.