This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why don't I get the little "locked" symbol anymore?

  • 1 resposta
  • 18 have this problem
  • 1 view
  • Last reply by James

doublesignprop
doublesignprop
more options

When I sign into a company website that I wish to buy a product from, I no longer get the little "padlock" in the lower right corner of my screen. Locked meant secure site and unlocked meant don't use it. Now I get no symbol. It doesn't matter if I have additionally signed onto their secure site. (llbean, cabela, amazon, 1800 flowers) all flopped in this regard. Even as I write this I'm not getting a little padlock so I don't even know if THIS is a secure site. This lack of a padlock symbol caused my husband to go to another company to place an order for flowers - and order by telephone. Me, too. Hope you can clear up the confusion. Mary-Anne

When I sign into a company website that I wish to buy a product from, I no longer get the little "padlock" in the lower right corner of my screen. Locked meant secure site and unlocked meant don't use it. Now I get no symbol. It doesn't matter if I have additionally signed onto their secure site. (llbean, cabela, amazon, 1800 flowers) all flopped in this regard. Even as I write this I'm not getting a little padlock so I don't even know if THIS is a secure site. This lack of a padlock symbol caused my husband to go to another company to place an order for flowers - and order by telephone. Me, too. Hope you can clear up the confusion. Mary-Anne

Chosen solution

Firefox ever since Firefox 3.0 has been using the Site Identity Button

The padlock before only showed that there is a secure connection and doesn't guarantee that you are connected to the right server. So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL. The functionality of the padlock has been replaced by the Site Identity Button on the left end of the location (address) bar.

https://support.mozilla.com/en-US/kb/Site+Identity+Button 

http://www.mozilla.com/en-US/firefox/security/identity/

If you still want a padlock icon also then there is this Extension. https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Also the Status bar is now replaced by the Add-on bar. If you want the Status bar then see https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/

Ler a resposta no contexto 👍 7

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Firefox ever since Firefox 3.0 has been using the Site Identity Button

The padlock before only showed that there is a secure connection and doesn't guarantee that you are connected to the right server. So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL. The functionality of the padlock has been replaced by the Site Identity Button on the left end of the location (address) bar.

https://support.mozilla.com/en-US/kb/Site+Identity+Button 

http://www.mozilla.com/en-US/firefox/security/identity/

If you still want a padlock icon also then there is this Extension. https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Also the Status bar is now replaced by the Add-on bar. If you want the Status bar then see https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/