This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

After downloading Firefox 9.01 can't put Firefox into dock on Mac

  • 2 respostas
  • 2 have this problem
  • 4 views
  • Last reply by cyssf

cyssf
cyssf
more options

Firefox automatically updated while I was using the browser and disappeared from the dock on my iMac. Since then I trashed Firefox, redownloaded and re-installed it but will still not go into the dock. I've restarted my Mac and redid everything again, still no Firefox in dock. Very inconvient to have to make an alias and put it on the desktop for fast access instead of using the dock.

Firefox automatically updated while I was using the browser and disappeared from the dock on my iMac. Since then I trashed Firefox, redownloaded and re-installed it but will still not go into the dock. I've restarted my Mac and redid everything again, still no Firefox in dock. Very inconvient to have to make an alias and put it on the desktop for fast access instead of using the dock.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
If you can't replace the current Firefox application then first drag the current Firefox application to the Trash.

cyssf
cyssf Question owner
more options

I DID install it correctly, opening the DMG file and dragging the Firefox program to the application folder. I finally fixed the problem by opening up Firefox and when it was in the dock because it was an active application, I control-clicked it to keep it in the dock. Otherwise I could not simply drag the icon to the dock like in the past. Very laborious workaround which I discovered by googling the issue.