This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Unable to open a specific secure web site in any browser.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

m.billings
m.billings
more options

Can open other secure web sites. Small icons in FF bookmarks have disappeared but appear in Safari. Have followed all suggestions in help regarding Cookies, Cache and plug ins. Every attempt to access site results in error message as follows: "Error 500--Internal Server Error

From RFC 2068 Hypertext transfer protocol -- HTTP/1.1: 10.5.1 500 Internal Server Error

The Server encountered an unexpected condition which prevented it from fulfilling the request."

Can open other secure web sites. Small icons in FF bookmarks have disappeared but appear in Safari. Have followed all suggestions in help regarding Cookies, Cache and plug ins. Every attempt to access site results in error message as follows: "Error 500--Internal Server Error From RFC 2068 Hypertext transfer protocol -- HTTP/1.1: 10.5.1 500 Internal Server Error The Server encountered an unexpected condition which prevented it from fulfilling the request."

Chosen solution

See this about the missing icons:

It sometimes works if I open the main page and middle-click the link to open the "New Year, A New You…with a Little Help from My HealtheVet" link in a new tab (Ctrl + left-click does the same).
Sometimes a reload with bypassing the cache is needed ("Cmd + Shift + R" on Mac) to make it work.
So there is something wrong with that server.

Ler a resposta no contexto 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See this about the missing icons:

It sometimes works if I open the main page and middle-click the link to open the "New Year, A New You…with a Little Help from My HealtheVet" link in a new tab (Ctrl + left-click does the same).
Sometimes a reload with bypassing the cache is needed ("Cmd + Shift + R" on Mac) to make it work.
So there is something wrong with that server.