This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I don't have an "applet" button in my "privacy" section when I pull down the "Tools" button as suggested.

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Nickp123
Nickp123
more options

My game of Scrabble crashed and was advised of an "applet" problem. The instructions were to go to the "tools" button, then "options" then to "privacy" to clear the "applet" button but there was no "applet" button to clear. Every time I play Scrabble, the game ends prematurely. HELP

My game of Scrabble crashed and was advised of an "applet" problem. The instructions were to go to the "tools" button, then "options" then to "privacy" to clear the "applet" button but there was no "applet" button to clear. Every time I play Scrabble, the game ends prematurely. HELP

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Ler a resposta no contexto 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"