Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AVG says using too much memory because multiple firefox's are open but I only see one.

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by rbillings

more options

AVG scans regularly in background. Lately it has been showing a popup window that says multiple applications of Firefox are running and using too much memory so I should close some. But, I only can see 1. Tried CTRL ALT DEL to see if I could find answer, but only showed 1 firefox, and it was using over 28,000. So I think AVG is correct, but can't find out how to see what or where they are. They DO NOT show on the lower menu of the main screen, so I assume they are in the background. Don't have viruses, and Firefox regularly updates itself. What should I do to fix?

AVG scans regularly in background. Lately it has been showing a popup window that says multiple applications of Firefox are running and using too much memory so I should close some. But, I only can see 1. Tried CTRL ALT DEL to see if I could find answer, but only showed 1 firefox, and it was using over 28,000. So I think AVG is correct, but can't find out how to see what or where they are. They DO NOT show on the lower menu of the main screen, so I assume they are in the background. Don't have viruses, and Firefox regularly updates itself. What should I do to fix?

Chosen solution

Hi cmich80220- It's true you should only be able to run one instance of Firefox at a time. I searched but was unable to find anyone else with a similar issue. If the problem gets back to Firefox running slowly, you might check out this article for troubleshooting:

[Firefox is slow]]

Hope that helps.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Hi cmich80220- It's true you should only be able to run one instance of Firefox at a time. I searched but was unable to find anyone else with a similar issue. If the problem gets back to Firefox running slowly, you might check out this article for troubleshooting:

[Firefox is slow]]

Hope that helps.