This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a little issue with firefox Aurora, ive just installed a thing called a custopack that changes the look of windows 7

  • 12 respostas
  • 2 have this problem
  • 1 view
  • Last reply by portugeeza1

more options

and now when I high light any thing in Aurora a little speech bubble would come up with information inside, but now there is no information just a black speech bubble, but what bugs me is that it still works the way it should in internet explorer, I dont wanna go back to useing that crap after so many years using the best browser, I would like to show some pictures of this but there is no option to upload a picture.

and now when I high light any thing in Aurora a little speech bubble would come up with information inside, but now there is no information just a black speech bubble, but what bugs me is that it still works the way it should in internet explorer, I dont wanna go back to useing that crap after so many years using the best browser, I would like to show some pictures of this but there is no option to upload a picture.

All Replies (12)

more options

Hi,

You can try deselecting Use hardware acceleration when available in Tools (Alt + T) > Options > Advanced > General. Options > Advanced You can also try to inform the developers of the custopack, about the issue of it not working well with non Microsoft programs. But please also note that Aurora is beta software. To attach an image please use Add images: Browse below Post a Reply on this page.

Options.

more options

First of all thanks for the replay, I did try turning off use hardware acceleration but it still has not helped, I do understand that Aurora is in beta, but are we not supposed to report bugs and issues. When I was first posting this issue there was no option to add a picture only now after I have posted it, the option this there not sure why I could not of done this in the first place as im sure it would of help you out. But thanks again for your help :) if the worse comes to the worse I'll just uninstall this, Ive uploaded a pic to show what is problem is, in Auroa its black and in IE there is white writing...

more options

Give us some sample website that happening this issue, i will try to reproduce and file a bug

more options

Also: You can try to change the tooltip settings in the custopack, if it offers the options. Depending on the configuration, you may also be able to change the settings in the Windows Personalize > Window Color > Advanced appearance settings > Item > Tooltip.

Vivek modificouno o

more options

Hi vivek & swarnava

Ive tryed changing the tooltip colours in the advanced setting but it's the same thing there is no option in the custopack to change this, Ive also email the author of the custopack, but I've also noticed that when I look at the bubble the writing is there but its in black when it should be white. This happens in all websites, www.youtube.com www.http://forum.notebookreview.com/ www.mozilla.org

more options

Thank you very much for the feedback.

more options

Your welcome and thank you for trying to help :) Is there any thing else I can try? or do?

more options

You can also try to check if the custopack authors have found a solution. Swarnava will also try to reproduce the error and file a bug report, if an error is found in the Firefox functionality.

more options

I'm still waiting for a reply from the author of the custopack, as soon as I get a reply I'll let you know :) and thanks again.!

more options

I've just got a reply from the author and he has recommended, that I should install an add on called stylish and to use this tooltip {color: white !important;} for it to work

more options

Let's hope it works.

more options

yeah I'll give it a shot, but im in two minds in keeping this theme now as there are a few missing features that have been removed from win7 and its messing with my enjoyment of Aurora, it's like the fun I had when first used firefox all the way back in 2005/6