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I cannot view any videos that people send me that are Firefox HTML videos.

  • 3 respostas
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

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A friend sent me 2 vidoes, both are Firefox HTML's, one is my own video from my facebook page. I cannot view either of them. It says: Video Unavailable. This video has been removed from Facebook or is not visible due to privacy settings.

A friend sent me 2 vidoes, both are Firefox HTML's, one is my own video from my facebook page. I cannot view either of them. It says: Video Unavailable. This video has been removed from Facebook or is not visible due to privacy settings.

All Replies (3)

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So these videos are on Facebook? then I would have to say, based on your error, you are logged into a Facebook account that doesn't have permission to view the videos, they were deleted, or there is an issue with Facebook (the video is being processed still, etc.)

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I would have said the same thing IF it were just one of my computers. I cannot view them from my laptop or desktop. They are on Facebook, but like I mentioned one of them is my own video. I cannot see these videos on my Facebook page, but a friend was viewing it yesterday and when I asked her where she seen that video she sent it to me, so....after trying to view my own video, it wouldn't allow me to open it. It says it's a Firefox HTML doc, and the other says it a Facebook (fsbs???something or another video). Where would I look on Facebook to see if I have video's locked or something???

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also check the settings in your security software to make sure that it isn't blocking such content or change the content type in the HTTP response headers.