This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 11.0 has stopped automatically downloading PDFs when I click a link. The Downloads folder is still selected in Preferences.

more options

When I click on a PDF that would normally cause the downloads folder to open, I am instead taken to a blank white webpage and nothing happens.

I use a Mac OS X 10.6.8.

I recently installed Flash Player to preview an FLV file that I put on my website. I can't remember if the problem started after that installation.

When I click on a PDF that would normally cause the downloads folder to open, I am instead taken to a blank white webpage and nothing happens. I use a Mac OS X 10.6.8. I recently installed Flash Player to preview an FLV file that I put on my website. I can't remember if the problem started after that installation.

Chosen solution

This thread has a workaround, which is to "disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3" under Tools/Add-Ons/Plugins

Firefox won't open a PDF link in the browser, screen just shows blank. | Firefox Support Forum | Firefox Help

Ler a resposta no contexto 👍 3

All Replies (1)

more options

Chosen Solution

This thread has a workaround, which is to "disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3" under Tools/Add-Ons/Plugins

Firefox won't open a PDF link in the browser, screen just shows blank. | Firefox Support Forum | Firefox Help