This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

personas wont enable

  • 3 respostas
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

Help my Firefox is coming apart ..

1.I cant enable personas and have tried searching with no results ... The buttons do press but nothing happens.. I have Custom Personas installed.

2. My side scrollbar is missing .. there is a blank space in the correct spot but no slider ...

Yesterday I deleted ALL my firefox bookmarks by mistake .. trying to fix an icon duplication problem ...

I am not a wizz on computers .. so need simple help instructions.

I like Firefox and dont want to have to change but I am spending too much time trying to fix Firefox ...

Many thanks.

Regards Richard

Help my Firefox is coming apart .. 1.I cant enable personas and have tried searching with no results ... The buttons do press but nothing happens.. I have Custom Personas installed. 2. My side scrollbar is missing .. there is a blank space in the correct spot but no slider ... Yesterday I deleted ALL my firefox bookmarks by mistake .. trying to fix an icon duplication problem ... I am not a wizz on computers .. so need simple help instructions. I like Firefox and dont want to have to change but I am spending too much time trying to fix Firefox ... Many thanks. Regards Richard

shorey modificouno o

Chosen solution

Try to disable all extensions and select the DEFAULT theme (Tools > Add-ons > Appearance/Themes) if you are currently using a custom theme.

See:

You can also try to disable hardware acceleration.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
Ler a resposta no contexto 👍 1

All Replies (3)

more options

Chosen Solution

Try to disable all extensions and select the DEFAULT theme (Tools > Add-ons > Appearance/Themes) if you are currently using a custom theme.

See:

You can also try to disable hardware acceleration.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

cor-el modificouno o

more options

Thank you cor-el... I have managed to get my scrollbar back but not my personas..

I disabled ALL my extensions but still cant change personas ..

The only way it will work is if I load from Firefox personas pages.

Regards Richard

more options

So, you see personas install in Tools > Add-ons > Appearance/Themes, but you can't select them?

See also: