This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

New version of Flash not working with FF on XP.

vito88
vito88
more options

Last week I installed the latest update for FF on my computer which is running XP. Next day I installed the latest version of Flash and immediately all audio feeds started to 'stutter' and echo, making listening impossible.

I followed all the instructions from FF to clear up Flash problems, uninstalled and re-installed Flash to no effect.

I finally switched back to an older version of Flash and the problem resolved. There doesn't seem to be any info at Adobe about this problem.

So now I'm stuck with the older Flash 10, which works fine, but I'd like to solve the problem.

(I inadvertently asked this question on a Windows 7 discussion thread earlier, so now I'm asking again with the right info. Thanks)

Last week I installed the latest update for FF on my computer which is running XP. Next day I installed the latest version of Flash and immediately all audio feeds started to 'stutter' and echo, making listening impossible. I followed all the instructions from FF to clear up Flash problems, uninstalled and re-installed Flash to no effect. I finally switched back to an older version of Flash and the problem resolved. There doesn't seem to be any info at Adobe about this problem. So now I'm stuck with the older Flash 10, which works fine, but I'd like to solve the problem. (I inadvertently asked this question on a Windows 7 discussion thread earlier, so now I'm asking again with the right info. Thanks)

vito88 modificouno o

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There are a number of active threads concerning the latest Flash player plugin (11.3) and the latest Firefox (13). Not all users are experiencing the same issues, but things to check include the following:

- Conflict with Realplayer Browser Record plugin (to disable this, open Add-ons from the orange Firefox button or the classic Tools menu and look under the Extensions and Plugins categories)

- Conflict with Flash 11.3 Protected Mode (see Adobe Forums: How do I disable Flash Player's protected mode for Firefox?)

Scanning down the front of the forums probably will yield additional suggestions: https://support.mozilla.org/en-US/questions

Please post back with your results.