This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Realplayer browser record plugin conficts with HBOGO

  • 1 resposta
  • 62 have this problem
  • 1 view
  • Last reply by philipp

more options

Lately when i upgraded my real player using HBOGO on its website doesnt work.

The problem is the realplayer browser record plugin 15.0.4 in my firefox( wither 12 or when i updated to 13). When this plugin is enabled, the HBOGO page doesnt come up correctly. I cannot sign in or do anything.

That real browser record plugin is a requirement for me. I love using it to save video clips.

I dont want to have to disable the plugin everytime i want to use HBOGO.

I tried to install a fresh copy of firefox.I also tried creating a new profile on firefox, neither helps.

Firefox in safe mode works with HBOGO ( but its just disables all the plugins and makes firefox uncustomized without my bookmarks)


when i use HBOGO with Internet Explorers while enabling its "real browser record plugin 15.0.4" , This works as well. Apparently its a bug with the Firefox's real browser record plugin ONLY.

HBO and REAL are major companies. I would assume im not the only one with this problems.

Is anyone else experiencing problems with this?

Does anyone know of a fix for getting realplayer browser record plugin to stay enabled( and functional),While allowing someone to goto the HBOGO website and use it?

Any help would be appreciated.

Lately when i upgraded my real player using HBOGO on its website doesnt work. The problem is the realplayer browser record plugin 15.0.4 in my firefox( wither 12 or when i updated to 13). When this plugin is enabled, the HBOGO page doesnt come up correctly. I cannot sign in or do anything. That real browser record plugin is a requirement for me. I love using it to save video clips. I dont want to have to disable the plugin everytime i want to use HBOGO. I tried to install a fresh copy of firefox.I also tried creating a new profile on firefox, neither helps. Firefox in safe mode works with HBOGO ( but its just disables all the plugins and makes firefox uncustomized without my bookmarks) when i use HBOGO with Internet Explorers while enabling its "real browser record plugin 15.0.4" , This works as well. Apparently its a bug with the Firefox's real browser record plugin ONLY. HBO and REAL are major companies. I would assume im not the only one with this problems. Is anyone else experiencing problems with this? Does anyone know of a fix for getting realplayer browser record plugin to stay enabled( and functional),While allowing someone to goto the HBOGO website and use it? Any help would be appreciated.

imajakov modificouno o

All Replies (1)

more options

hello, the realplayer browser record plugin is reportedly causing problems for many users presently - there's probably no other option than to keep it disabled in firefox > addons > plugins at the moment & only reenable it on demand. you could also contact the support of real and describe the issue and/or ask for a update...

Flash 11.3 doesn't load video in Firefox

there's another issue that needs your attention: according to the system details that you have submitted, you're still using firefox 7 which is outdated & affected by dozens of security vulnerabilities, many of them highly critical. please update firefox as soon as possible to version 13 & perform a check of your other plugins.

www.getfirefox.com

https://www.mozilla.org/plugincheck/