This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I can open and use You Tube under Internetexplore but not with Firefox. I t crashes to my browser.

  • 3 respostas
  • 3 have this problem
  • 5 views
  • Last reply by Wman

Wman
Wman
more options

Since a few weeks I can't use You Tube anymore with Firefox it locks my firefox. I've tried it with Internet Explorer and than it works. I've done everthing for Jave and flash players. When I'm using You Tube I got a red arrow and clicking on it I fot 'an error occurs, try again later' I'm more than 3 weeks later and its stil the same.

Since a few weeks I can't use You Tube anymore with Firefox it locks my firefox. I've tried it with Internet Explorer and than it works. I've done everthing for Jave and flash players. When I'm using You Tube I got a red arrow and clicking on it I fot 'an error occurs, try again later' I'm more than 3 weeks later and its stil the same.

Chosen solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

Ler a resposta no contexto 👍 0

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

Wman
Wman Question owner
more options

Thanks for the help, it solved the problem.