This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When scaling in page setup, 1st page prints correctly, but subsequent pages do not scale correctly/too large for the paper, parts of the text missing

  • 18 respostas
  • 26 have this problem
  • 31 views
  • Last reply by John99

more options

When trying to print in Firefox, and when scaling the page size in page setup, the first page prints correctly, but subsequent pages do not scale correctly and are too large for the paper, with parts of the text are being cut off at the top and right. This is not fixed by checking or un-checking the "ignore scaling/shrink to fit page width" in the print window, or by changing the scaling%.

I am running Firefox 15.0.1, on Mac OS 10.5.8.

The same problem happens in the print preview and if I save the print as a .pdf

I have tried all the fixes in the how to's and others in various forums with no improvement.

This happens every time I try to print a document scaled up or down only in Firefox.

When trying to print in Firefox, and when scaling the page size in page setup, the first page prints correctly, but subsequent pages do not scale correctly and are too large for the paper, with parts of the text are being cut off at the top and right. This is not fixed by checking or un-checking the "ignore scaling/shrink to fit page width" in the print window, or by changing the scaling%. I am running Firefox 15.0.1, on Mac OS 10.5.8. The same problem happens in the print preview and if I save the print as a .pdf I have tried all the fixes in the how to's and others in various forums with no improvement. This happens every time I try to print a document scaled up or down only in Firefox.

JZMC modificouno o

Chosen solution

I note the bug has been fixed, and is expected in Firefox 21 so at present that will mean using nightly http://nightly.mozilla.org/

Ler a resposta no contexto 👍 1

All Replies (18)

more options

Is this happening on all programs when you try to print, or is it just when you try to print something from Firefox?

more options

I am having a similar problem in Windows 7 Firefox 15.0.1

In no other browsers it does this but in Firefox I go to print a page and the h1 prints on the first page. Then on the second page is the rest of the content. Then it only prints 1 page of content even if the page is like 16 pages long. I removed all CSS from the page. Tried the following CSS fixes I found in my google search and applied them to all the elements on the page. Yet this issue keeps happening.

 overflow: visible !important;
 float: none !important;
 position: relative;
 page-break-inside: auto;

Livvy modificouno o

more options

This is what it looks like:

JZMC modificouno o

more options

This only happens in Firefox.

more options

This sounds like a bug to me. Can you reproduce this with a clean Firefox profile? If so, it would be great if you could file a bug report in bugzilla.mozilla.org to make sure this gets developer attention.

Thanks!

more options

First I deleted the profile and still the problem persisted. I then did a clean uninstall/install and still had the problem.

Thank you for the bug report suggestion and the link. ;-)

more options

Same problem running MAC OS 10.7.5 and Firefox 17.0. First page is OK all the other pages default to the Font selected under "Content" in "Preferences" and the pages don't scale properly. Prints OK in Safari--Only in Firefox is there a problem I selected Print --then PDF-- and then "Open PDF in Preview" and that's where I also see the problem

No solution in sight it seems

more options

I believe I am experiencing the same problem. I am running 17.0.1 on a mac that is running OS 10.7.5

Please give guidance on how to fix this.

Downloading a page like: http://www.poetryfoundation.org/poetrymagazine/article/244760

This generates a pdf that is bigger than one page.

I save this pdf to my desk top and if I then open it with either Preview or Adobe Acrobat it comes back shifted - just like the example above.

Please give guidance on how to fix this.

more options

I am having the same issue. Is there a solution?

more options

We are currently investigating this. More soon.

more options

Update: this is apparently a known bug. We are working on tracking the regression window down. You can track the status of it here: https://bugzilla.mozilla.org/show_bug.cgi?id=684622.

There's a potential workarond for some uses cases explained here: https://bugzilla.mozilla.org/show_bug.cgi?id=684622#c23

(Please only post in the bug report if your post adds to the investigation. We are nominating this for a fix in Firefox 20.)

Thanks for your patience!

- David

more options

Thank you, David. I appreciate your help.  :-)

more options

Chosen Solution

I note the bug has been fixed, and is expected in Firefox 21 so at present that will mean using nightly http://nightly.mozilla.org/

more options

Thank you, John99.

more options

The 2nd page print scaling error has been an issue with Firefox on the Mac since 2011. People at Mozilla have not considered this a major problem. Try printing anything at less than 100% and you'll quickly see how every page after the first page being scaled wrong gets old real fast. The lack of a solution to this issue forced me long ago into using Safari as my primary browser. Good luck waiting until version 21 for a solution. Current release is 18.0.2.

more options

Good luck waiting until version 21 for a solution. Current release is 18.0.2.

But fx21 is already available NOW on nightly and no doubt this week will move to the aurora channel at a similar time to the release of fx19.

more options

The latest nightly build may well have the page scaling fix but nightly builds are pre-alpha and inherently unstable. Since they share bookmarks and other Firefox settings with the release version on your computer you risk losing important files if there's a bug in the nightly release. I wouldn't recommend using anything other than a released version of Firefox on your everyday computer for this reason.

more options

Just temporarily unlocking this old thread to add a comment.

Since they share bookmarks and other Firefox settings with the release version on your computer you risk losing important files if there's a bug in the nightly release.

Good practice may mitigate any risks.