Firefox crashes
Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.
Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.
Chosen solution
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://hacks.mozilla.org/2010/09/hardware-acceleration/
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
All Replies (4)
Chosen Solution
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://hacks.mozilla.org/2010/09/hardware-acceleration/
How can I do this if I never get the Firefox window?
You can use one of these to start Firefox in Safe mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
Thanks cor-el. That fixed it. Goodbye IE/Opera!
- )