This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get any video to play through Firefox. I have tried diabeling add ons, making sure flash is up-to-date, ect. Nothing works. Help

more options

Videos from youtube, facebook, or other sites won't play. Quizzes from a learning site won't work. All play fine in Explorer. I have updated flash and java. I have disabled my add-ons.

When a video is supposed to play, I either get a screen that won't load OR....an error message saying to try again later. In youtube, I see all the thumbnail videos on the side, but can't play anything.

Videos from youtube, facebook, or other sites won't play. Quizzes from a learning site won't work. All play fine in Explorer. I have updated flash and java. I have disabled my add-ons. When a video is supposed to play, I either get a screen that won't load OR....an error message saying to try again later. In youtube, I see all the thumbnail videos on the side, but can't play anything.

Chosen solution

You have some RealPlayer plugins that probably need to be updated. See Flash 11.3 doesn't load video in Firefox

Ler a resposta no contexto 👍 14

All Replies (2)

more options

Chosen Solution

You have some RealPlayer plugins that probably need to be updated. See Flash 11.3 doesn't load video in Firefox

more options

Thank you! It solved the problem when I did that!!!!  :D