This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Specific sites won't load - connection reset

  • 3 respostas
  • 14 have this problem
  • 2 views
  • Last reply by cor-el

more options

Until three days ago www.naplesnews.com was loading just fine. Since then, the site and its sister site marconews.com won't load. Every other website I use loads properly. The situation is the same with my wife's laptop. We use a wireless modem. The problem exists with both FF 16 and IE9.

Until three days ago www.naplesnews.com was loading just fine. Since then, the site and its sister site marconews.com won't load. Every other website I use loads properly. The situation is the same with my wife's laptop. We use a wireless modem. The problem exists with both FF 16 and IE9.

All Replies (3)

more options

I included troubleshooting info which does not appear above. What's with that???

more options

OK. The troubleshooting info is under "More System Details" in the right sidebar.

more options

See:

You can try to reset (power off/on) the router.