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firefox is crashing and wont even start in safe mode this is what it's saying on reports Crash ID: bp-2bad2691-68ef-49b2-a95e-c44072130115

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  • Last reply by philipp

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firefox is crashing, won't start up in safe mode either. This is the crash id it is displaying...

Crash ID: bp-2bad2691-68ef-49b2-a95e-c44072130115

firefox is crashing, won't start up in safe mode either. This is the crash id it is displaying... Crash ID: bp-2bad2691-68ef-49b2-a95e-c44072130115

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This is a bug in Firefox we are trying to diagnose. Would you be willing to work with a dev to gather further information?

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hello Shel6889, thanks for providing a crash id - i'm not entirely sure what is the root cause og this crash, but in the list of hooked in modulkes into firefox there is a file named "rasEventCtrl.dll", which produces zero results when you search for it on google (which is slightly suspicious).

please do a full scan of your system with different security tools: