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Right click on anything opens a distorted image of the website and options are not visible.

  • 4 respostas
  • 1 has this problem
  • 6 views
  • Last reply by John Brick

John Brick
John Brick
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Please help! Every time I right click options are not shown and instead I'm greeted with a distorted image of the current website. This happens when I want to open a link on another tab and when I go onto the firefox settings in the top left corner. When I go in the options in the top left corner, instead of an image of the website, a magnified image of what I clicked appears. This doesn't allow me to see the options and if I'm lucky and move around the mouse they appear for a second and the image reappears. Please help! I've erased Firefox and reinstalled it and nothing, the problem still persists. Thanks for helping! :)

Please help! Every time I right click options are not shown and instead I'm greeted with a distorted image of the current website. This happens when I want to open a link on another tab and when I go onto the firefox settings in the top left corner. When I go in the options in the top left corner, instead of an image of the website, a magnified image of what I clicked appears. This doesn't allow me to see the options and if I'm lucky and move around the mouse they appear for a second and the image reappears. Please help! I've erased Firefox and reinstalled it and nothing, the problem still persists. Thanks for helping! :)

All Replies (4)

John Brick
John Brick Question owner
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Images of the problem are here for better assistance. Thanks again! :)

the-edmeister
the-edmeister
  • Moderator
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Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Or it might be caused by Hardware Acceleration.

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

John Brick
John Brick Question owner
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Both of you guys are life savers! Yes, it WAS hardware acceleration who'd know something as simple as that would cause problems. Thanks!! :)

John Brick modificouno o