We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

when playing most games, ( particularily in facebook ) the computer freezes. Nothing works, have to manually restart. How can l fix this.

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by ideato

bigfella053
bigfella053
more options

Windows 7, Firefox 18, Flash and Java up to date. Any other web page l visit, no issues. Firefox works very well elsewhere, but computer freezes in facebook games, periodically. NOT all the the time, but has happened at least 5 times in last 4 days, Nothing will ' unfreeze ' it that l have tried, so manually shut computer down, then restart. When computer starts, normally, l can return to page in facebook l was on, and resume, often with no further issues. Firefox is my main and trusted browser. Some programs from IE 9 are still used as well on this computer. l wonder if there are any other plug ins l can install with firefox that would help. Running Kaspersky 2013

Windows 7, Firefox 18, Flash and Java up to date. Any other web page l visit, no issues. Firefox works very well elsewhere, but computer freezes in facebook games, periodically. NOT all the the time, but has happened at least 5 times in last 4 days, Nothing will ' unfreeze ' it that l have tried, so manually shut computer down, then restart. When computer starts, normally, l can return to page in facebook l was on, and resume, often with no further issues. Firefox is my main and trusted browser. Some programs from IE 9 are still used as well on this computer. l wonder if there are any other plug ins l can install with firefox that would help. Running Kaspersky 2013

All Replies (1)

ideato
ideato
more options

Hello bigfella053, Java 7 update 11(the latest and all the previus) is Vulnerable, so in firefox is blocked for your protection, see : Java Plugin 7 update 11 and lower (click-to-play), Windows has been blocked for your protection

see for the vulnerability :

http://www.pcworld.com/article/2025424/new-java-exploit-sells-for-5000-on-black-web-possible-threat-to-millions-of-pcs.html

http://seclists.org/fulldisclosure/2013/Jan/142

http://www.pcworld.com/article/2025178/oracle-releases-java-fix-but-security-concerns-remain.html

http://news.yahoo.com/oracle-updates-java-security-experts-bugs-remain-041707439--sector.html

if you like read all the discussion : SUMO community discussions - Another Java vulnerability...

see also : How to use Java if it's been blocked


thank you