This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my yahoo.com email no longer works with firefox.

  • 4 respostas
  • 7 have this problem
  • 5 views
  • Last reply by rallykat

more options

i have used firefox for years with a yahoo email account. last Friday it stopped functioning properly. The email account works fine with chrome and ie. I can get into the email, but when I try to respond to an email I get "Yahoo! Mail found the original email, but encountered problems displaying it. Please try again later." I am unable to compose emails, answer emails and once they are open they won't close. I changed no settings for either the email account or firefox prior to this happening. Please help, don't make me keep using ie.

i have used firefox for years with a yahoo email account. last Friday it stopped functioning properly. The email account works fine with chrome and ie. I can get into the email, but when I try to respond to an email I get "Yahoo! Mail found the original email, but encountered problems displaying it. Please try again later." I am unable to compose emails, answer emails and once they are open they won't close. I changed no settings for either the email account or firefox prior to this happening. Please help, don't make me keep using ie.

Chosen solution

thanks madperson. that was the fix.

Ler a resposta no contexto 👍 0

All Replies (4)

more options

hello rallykat, in this thread a user has found out that the problem might be related to the ghostery addon - do you have it installed too?

if so, add an exception for yahoo mail: click on the ghostery icon while you're in yahoo's webmail, choose "edit blocking options" & then don't block on this domain...

more options

I do use ghostery and have for quite sometime, never an issue before. I like ghostery on yahoo mail because it eliminates all the crap ads.

more options

at the moment ghostery is blocking to much on the yahoo site, so it also impairs on the site's functionality. turnig off ghostery on yahoo mail is the official recommendation by ghostery at the moment:

yeah... we are working on a fix now.. They changed their app pattern as well as embedded an immense amount of tracking services into the client.. Ghostery is doing its job blocking the tracking, but it is causing issues with the pages operating as desired.. Until we get the patch out... if you add mail.yahoo.com to your whitelist you should see everything working as expected.

Sorry for the inconvenience.

Pete Knowlton, Senior Product Technologist Ghostery

more options

Chosen Solution

thanks madperson. that was the fix.