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my save files of a game got deleted out of nowhere?

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  • 1 has this problem
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  • Last reply by Andrew

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I didn't do anything weird, just closed firefox yesterday (8-3-13) and started it today (9-3-13) and it was gone. I have no idea how did could have happen, it still got all the cookies and my whole history is still there, so where did my save files go? I didn't do any update or anything just regular start. The only reason I want them back is because I played it for 12 hours so don't really want to start all over. No problems before with firefox so I'm really confused now.

I didn't do anything weird, just closed firefox yesterday (8-3-13) and started it today (9-3-13) and it was gone. I have no idea how did could have happen, it still got all the cookies and my whole history is still there, so where did my save files go? I didn't do any update or anything just regular start. The only reason I want them back is because I played it for 12 hours so don't really want to start all over. No problems before with firefox so I'm really confused now.

aquarialord modificouno o

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Please make sure that Firefox is closing down properly, improper close downs of Firefox may have it to lose memory and data at times.