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Facbook does not get past login and a blank home screen

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  • Last reply by kluu

kluu
kluu
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When I try to access Facebook, I've encountered problems. I can get it to load the login page and when I log in, my home page is blank. I have tried to refresh and reload the page numerous times and it still does the same thing. I've shut the computer down and re-started it, and the same result. All other sites I have tried load just fine. I've cleared my history and cache, defragged and done a registry clean and am at a loss now! Can anyone help?

I was online and using Facebook earlier today with no trouble and have never had this happen before. The only thing that I did today was remove NoScript because I was tired of dealing with the minutia involved with it.

I found a very similar question from two years ago with comments that made no sense at all to me.

When I try to access Facebook, I've encountered problems. I can get it to load the login page and when I log in, my home page is blank. I have tried to refresh and reload the page numerous times and it still does the same thing. I've shut the computer down and re-started it, and the same result. All other sites I have tried load just fine. I've cleared my history and cache, defragged and done a registry clean and am at a loss now! Can anyone help? I was online and using Facebook earlier today with no trouble and have never had this happen before. The only thing that I did today was remove NoScript because I was tired of dealing with the minutia involved with it. I found a very similar question from two years ago with comments that made no sense at all to me.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you clear cookies as well?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can try to reset (power off/on) the router.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

kluu
kluu Question owner
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Thank you for your prompt response. Clearing th Cookies seemed to do the trick.