This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Even after a reinstall firefox continues to crash upon opening

  • 1 resposta
  • 2 have this problem
  • 3 views
  • Last reply by philipp

piker28
piker28
more options

After the update to v18 of firefox my browser continues to crash whenever I open firefox. I have uninstalled and reinstalleed multiple times and nothing works.

The crash ID I receieve is.

Crash ID: bp-0dd5e8b1-efb4-4ab4-9177-6d4b72130318

After the update to v18 of firefox my browser continues to crash whenever I open firefox. I have uninstalled and reinstalleed multiple times and nothing works. The crash ID I receieve is. Crash ID: bp-0dd5e8b1-efb4-4ab4-9177-6d4b72130318

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...