This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change my mozilla support user name? I can't find a way to change it or delete it.

  • 4 respostas
  • 1 has this problem
  • 10 views
  • Last reply by John99

more options

I would like to change my mozilla support user name. Or, delete my account/login and create a new one. How do I do it?

SK

I would like to change my mozilla support user name. Or, delete my account/login and create a new one. How do I do it? SK

sk302 modificouno o

All Replies (4)

more options

That needs to be done by an Admin. We seem to have a slight backlog at the moment. I will reply again shortly.

more options

OK I have started anew thread. Please go to and post a reply to /forums/contributors/709109

  • State what user name you need.
  • Check your email account for any replies you may get, including looking in the spam folder.
  • And also check the forum & log in (e.g. look at this post https://support.mozilla.org/en-US/questions/954979 )
    • whilst logged in look for any Private Messages that may be sent to you
      There is an indicator on the top edge of the page between Inbox and the large Mozilla Tab

Edit, now see /forums/contributors/709117

John99 modificouno o

more options

I also have this problem/request. Is there still a backlog in Admin to fix?

more options

Hi robert,
(/user/403358) we should be able to fix this fairly quickly.

Please say what name you would like to use, then keep all channels open for any info from the Admin person trying to make the change for you.