This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I adjust settings to allow me to print documents directly from the internet, i.e., emails?

more options

I am unable to send documents directly to the printer from the internet. I must either download or switch to a different browser. Message advises that "Communication not available. Printer cannot communicate with the computer."

I am unable to send documents directly to the printer from the internet. I must either download or switch to a different browser. Message advises that "Communication not available. Printer cannot communicate with the computer."

All Replies (1)

more options

Reinstall the printer drivers.