This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

why does search mozilla firefox in Bing appear when I log in to AOL as my home page?

  • 2 respostas
  • 3 have this problem
  • 1 view
  • Last reply by rcord444

rcord444
rcord444
more options

When I sign in to aol.com home page, instead a page comes up that says search mozilla firefox on top and Bing on the right. I was able to remove the Bing tool bar but have been unable to remove the search mozilla firefox page. this is a new problem and I don't know how to solve it. Can you help?

When I sign in to aol.com home page, instead a page comes up that says search mozilla firefox on top and Bing on the right. I was able to remove the Bing tool bar but have been unable to remove the search mozilla firefox page. this is a new problem and I don't know how to solve it. Can you help?

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

There are other things that need your attention.

Your system details list shows two Flash plugins.

  1. Shockwave Flash 11.6 r602
  2. Shockwave Flash 11.5 r502

You should remove the older 11.5 version.

See "Manually uninstalling a plugin":

Ler a resposta no contexto 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

There are other things that need your attention.

Your system details list shows two Flash plugins.

  1. Shockwave Flash 11.6 r602
  2. Shockwave Flash 11.5 r502

You should remove the older 11.5 version.

See "Manually uninstalling a plugin":

rcord444
rcord444 Question owner
more options

Problem solved, thank you