This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Since update to 20.0.1 I have lost the "restore points" I used to have under "Tools". My life is now ruined. How can i get back to where I was a week ago?

UpsetUser52
UpsetUser52
more options

I am operating under Windows XP SP3. I have always,previously, been able to restore my "crashed" sessions under Mozilla Firefox. Since "trusting" in the most recent update to Mozilla, my life is now in "RUINS". I hope you have a way for me to get back to the "world" that was working for me to finish a project me and my late wife, Joy, were working on that I had "many" tabs opened to accomplish this "tribute" and "honor" to her memory. If not, damn you to Hell for what you have done to me!!!!!!!

I am operating under Windows XP SP3. I have always,previously, been able to restore my "crashed" sessions under Mozilla Firefox. Since "trusting" in the most recent update to Mozilla, my life is now in "RUINS". I hope you have a way for me to get back to the "world" that was working for me to finish a project me and my late wife, Joy, were working on that I had "many" tabs opened to accomplish this "tribute" and "honor" to her memory. If not, damn you to Hell for what you have done to me!!!!!!!

All Replies (2)

finitarry
finitarry
more options

You might be able to find those sites from your browser history. I do not trust to session store entirely. I make heavy use of bookmarks. They are easy to back up and restore.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is it possible you were using the Session Manager extension for this functionality of having multiple restore points on the Tools menu? You can check whether it became disabled, and check for an update, as follows.

  • orange Firefox button (or Tools menu) > Add-ons > Extensions category - note that the disabled extensions cluster in a grayed out area at the bottom
  • orange Firefox button (or Tools menu) > Add-ons > "gear" icon > Check for Updates