This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

clear recent history not responding

  • 1 resposta
  • 22 have this problem
  • 3 views
  • Last reply by cor-el

kashaff01
kashaff01
more options

When I try to use the the Clear recent History. It locks up and I get a program Not responding. Then fire fox shuts down.

When I try to use the the Clear recent History. It locks up and I get a program Not responding. Then fire fox shuts down.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to exclude the cookies to see if that helps.

Let all cookies expire when you close Firefox.

  • Firefox/Tools > Options > Privacy > Cookies: Keep until: I close Firefox

Create an Allow exception for cookies that you want to keep.

  • Firefox/Tools > Options > Privacy > Cookies: Exceptions

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.