This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla keeps crashing......I put it in safe mode it has not crashed.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Mozilla keeps crashing I can't do anything It will not let me do anything!! The crash report keeps popping up and I have to close it!!

Mozilla keeps crashing I can't do anything It will not let me do anything!! The crash report keeps popping up and I have to close it!!

All Replies (1)

more options

Try to disable hardware acceleration in Firefox.


In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected