This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After editing a message in firefox (whether yahoo mail or any other app) the keyboard stops working and I just get an audio sound with any key stroke.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by smo

more options

This problem occurs with any page that requires keyboard input. If I make an errot in typing and have to go back or edit a sentence the keyboard stops working. THis only happens with Firefox and not with any other browser (Chrome, Safari etc)

This problem occurs with any page that requires keyboard input. If I make an errot in typing and have to go back or edit a sentence the keyboard stops working. THis only happens with Firefox and not with any other browser (Chrome, Safari etc)

All Replies (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

smo modificouno o