This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox.

I'm using a Toshiba 64bits and Win 7 64bits.

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox. I'm using a Toshiba 64bits and Win 7 64bits.

All Replies (1)

more options

It is possible the this website is using a plugin like Silverlight to do the uploading.

Do you otherwise have problems with plugins?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.