This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

how do i retrieve bookmarks when they disappear after restore

  • 1 resposta
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

peterignagni
peterignagni
more options

WHEN EVER I DO A SYSTEM RESTORE ON MY COMPUTER: WHEN I REOPEN FIRE FOX---ALL OF MY HISTORY IS GONE----AND ALL OF MY BOOKMARKS ARE GONE AS WELL !!! THIS REALLY SUCKS----IS THERE ANYWAY TO RESTORE THEM ????????

WHEN EVER I DO A SYSTEM RESTORE ON MY COMPUTER: WHEN I REOPEN FIRE FOX---ALL OF MY HISTORY IS GONE----AND ALL OF MY BOOKMARKS ARE GONE AS WELL !!! THIS REALLY SUCKS----IS THERE ANYWAY TO RESTORE THEM ????????

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What reason do you have to use System Restore that often?

Using System Restore can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.

  • You may lose data in the Firefox profile folder like .js and .ini and .html files.
  • You may need to (re)install software that was affected.

In case you need to reinstall Firefox then you need to delete the Firefox program folder before reinstalling to make sure that all files get replaced.