This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no audio in Netflix and Amazon streaming, all other sites o.k.

  • 2 respostas
  • 9 have this problem
  • 14 views
  • Last reply by fredie88

more options

no audio in Netflix and Amazon streaming, all other sites o.k.

audio works fine for Youtube and othersite

also Netflix and Amazon audio works just fine with Internet Explorer.

please help

no audio in Netflix and Amazon streaming, all other sites o.k. audio works fine for Youtube and othersite also Netflix and Amazon audio works just fine with Internet Explorer. please help

All Replies (2)

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

more options

still not working