I agreed to Mozilla news and now you are downloading apps - why?
I am terribly upset with Mozilla. I use Mozilla in conjunction with my AOL account. I agreed somehow to take Mozilla news and now there are all kinds of downloads being forced on me that I do not want. I cannot get past them and some are already messing with my computer. Browser and my AOL News page etc. I do not want these downloads and now I do not know how to get rid of the stuff. It is conflicting with AOL which I PAY FOR - GET IT !!!! I am so angry with Mozilla that I believe I will drop it.
All Replies (4)
Hello,
I'm not sure what you mean by Mozilla News. What you describe does not sound like any Mozilla product I am aware of. It is possible that something else is causing the problem.
Can you post a screenshot of the downloads that are being forced on you? You can add images by clicking the 'Browse' button under your reply.
Hi snl1230, you may have an unwanted add-on that is tormenting you. May I suggest the following to streamline your Firefox.
Disable ALL nonessential or unrecognized add-ons on these two tabs. If in doubt, disable.
orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category
Restart Firefox and see whether the offers stop.
You may want to run some supplemental security scans on your computer. These three tools are highly regarded (and free):
- Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
- SUPERAntiSpyware : http://www.superantispyware.com/
- AdwCleaner : http://www.bleepingcomputer.com/download/adwcleaner/ (ignore banner ads for other products)