This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not install!

  • 6 respostas
  • 23 have this problem
  • 1 view
  • Last reply by kahpriis

more options

Whenever I download the setup for firefox 18 after downloading it when it asks for my permission to be ran on this pc nothing happens after I accept. Ive downloaded waterfox (64 bit version of firefox for who don't know) and that works. Help would be greatly appreciated.

I have tried running as administrator already. I also tried installing before and after waterfox was installed.

Whenever I download the setup for firefox 18 after downloading it when it asks for my permission to be ran on this pc nothing happens after I accept. Ive downloaded waterfox (64 bit version of firefox for who don't know) and that works. Help would be greatly appreciated. I have tried running as administrator already. I also tried installing before and after waterfox was installed.

Chosen solution

Perfect. Thank you! It works wonderfully.

Ler a resposta no contexto 👍 0

All Replies (6)

more options

hello, why do you want to run firefox 18? please try it with the latest version available from getfirefox.com.

more options

I thought that was the recent version, anyways this is where I downloaded it from. http://www.mozilla.org/en-US/

more options

Could you please retry downloading Firefox from http://www.mozilla.org/en-US/ or http://getfirefox.com.

You hould ideally be able to download the setup for Firefox 22, which is the latest stable release. Try the installation process with the newer file, and feel free to ping us if you face any problems.

more options

Download the full Firefox 22 setup package from here. Make sure you select the correct localization - en-US for the United States.
http://www.mozilla.com/en-US/firefox/all.html

Every URL posted thus far is for the Stub Setup Installer - 274KB for online installation which might be new for Firefox 22.0 (never heard of it before Mon July 2nd).

The "offline" package is (like) 20,8 MB and is what Firefox has been using all along.

the-edmeister modificouno o

more options

Thanks that worked!

more options

Chosen Solution

Perfect. Thank you! It works wonderfully.