This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I am logged out of websited upon refreshing the page or continuing on to a new page on the same website; how do I fix this?

  • 1 resposta
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

AnOldFriend1988
AnOldFriend1988
more options

If I log onto a web-site, any web-site, and change pages while remaining on the web-site, I will be logged off and will have to sign in again for the individual page I tried to change to. Even if I stay on the page, and merely refresh the page, I will be logged off.

If I log onto a web-site, any web-site, and change pages while remaining on the web-site, I will be logged off and will have to sign in again for the individual page I tried to change to. Even if I stay on the page, and merely refresh the page, I will be logged off.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that are blocked otherwise.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.