This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

always gives me a message about scrip stopping.

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by user633449

osuzanne
osuzanne
more options

when i'm playing games or in website, after about 5 min. get can't load scrip... continue or stop. using windows 7 if i hit continue freezes, if hit stop . freezes my mouse and website or game...

when i'm playing games or in website, after about 5 min. get can't load scrip... continue or stop. using windows 7 if i hit continue freezes, if hit stop . freezes my mouse and website or game...

All Replies (1)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.