Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío pechouse e arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox doesn't recognize FLASH after update, no matter what. Also says to update plugins but there are none to update listed?

ElandraDehlan
ElandraDehlan
more options

I have downloaded & re-downloaded FLASH, but after I updated my Firefox to 22.0 it no longer recognizes FLASH is installed on my computer. It also keep telling me "Some plugins required by this page have been blocked for your protection." When I check the plugins, the 3 listed are up to date, and the other 3 are marked "research" - which doesn't allow you to update them. I cannot discern that any of those are what is being blocked. When I click on Details, it brings me to a list of "Modules bloqués" and it's all listed in French...which would be great if spoke French or lived in France, but alas California is in the USA. My Java is updated, enabled & not blocked in any way. My Shockwave Flash is disabled & it will not give me the option to Enable it; I also cannot find a way to reinstall it or find a plugin to help me. !@#$%! So frustrating that this new "update" is useless. I hate 22.0.

What do I do now?

I have downloaded & re-downloaded FLASH, but after I updated my Firefox to 22.0 it no longer recognizes FLASH is installed on my computer. It also keep telling me "Some plugins required by this page have been blocked for your protection." When I check the plugins, the 3 listed are up to date, and the other 3 are marked "research" - which doesn't allow you to update them. I cannot discern that any of those are what is being blocked. When I click on Details, it brings me to a list of "Modules bloqués" and it's all listed in French...which would be great if spoke French or lived in France, but alas California is in the USA. My Java is updated, enabled & not blocked in any way. My Shockwave Flash is disabled & it will not give me the option to Enable it; I also cannot find a way to reinstall it or find a plugin to help me. !@#$%! So frustrating that this new "update" is useless. I hate 22.0. What do I do now?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details List shows that some plugins are blocklisted and Flash is included:

  1. plugin.blocklisted.flash: True
  2. plugin.blocklisted.java: True
  3. plugin.blocklisted.nppdf: True

Which version of the Flash plugin do you have installed if you check that in Firefox/Tools > Add-ons > > Plugins?

You will have to update Flash to make it work.

You can find the latest Flash player versions for Firefox on this page.

Techuma318
Techuma318
more options

It could be that you need Adobe Shockwave installed. I got the same message and when I installed shockwave it fixed it. Go to www.adobe.com and download it.

Iben07Mo_dech
Iben07Mo_dech
more options

terima kasih mozillasupport atas bantuannya