This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I just updated Firefox, and I went to check the version and see it is still the same version 21. I upgraded to 22 so how come it still didn't update?

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by kobe

William Qin
William Qin
more options

When I started Firefox after the update a message came up that said "This program was blocked by your system: C:/Program Files (x86)/Mozilla Firefox/firefox.exe" that probably was the directory of the new version.

When I started Firefox after the update a message came up that said "This program was blocked by your system: C:/Program Files (x86)/Mozilla Firefox/firefox.exe" that probably was the directory of the new version.

All Replies (1)

kobe
kobe
more options

May you try to reinstall firefox, but download from here

  • make sure when you uninstall, dont check remove my customizations too