This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe flash player plugin keeps crashing using facebook games

more options

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, this is getting to be a big pain in my butt. I also unistalled the plugin and reinstalled many times to try to correct this, still crashing....

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, this is getting to be a big pain in my butt. I also unistalled the plugin and reinstalled many times to try to correct this, still crashing....

All Replies (1)

more options

Reloading the page will often get the video, game or animation to play again.

If Flash continues to crash, updating to the latest version of Flash should fix the issue.

As this has been happening to you for a long time, try this too...


Go to this Flash help page on adobe.com.

http://helpx.adobe.com/flash-player.html?promoid=ISMRY

Right-click on the box that lists your Flash player version and then click Settings… in the context menu. The Adobe Flash Player Settings screen will open.

Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

Remove the check mark from Enable hardware acceleration.

Click Close to close the Adobe Flash Player Settings Window.

Restart Firefox.