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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Ad keeps appearing in the bottom left corner of my screen - i don't want

  • 1 resposta
  • 5 have this problem
  • 1 view
  • Last reply by philipp

dlkloack
dlkloack
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An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware or malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

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