This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downgraded from Windows 8 to Windows 7, do I have to reinstall firefox? Text in Yahoo email and Craigslist getting smaller and smaller automatically.

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I recently purchased a new laptop which came with Windows 8 (appears you can't find a new one with Windows 7 any more). Reinstalled the latest version of Firefox from the official Mozilla download site. Gave the laptop to my wife and she HATED Windows 8. So I purchased a license of Windows 7 and had Fry's downgrade my Windows 8 laptop to Windows 7. All going well for my wife except her Yahoo email and Craigslist adds get continually smaller and smaller. Did the CTL + trick and reset, but was wonder if I need to uninstall Firefox and reinstall it. My thinking is that the Firefox configuration may think it's still on a Windows 8 machine. Would that eliminate the continual need to CTL+ every time the text gets smaller?

I recently purchased a new laptop which came with Windows 8 (appears you can't find a new one with Windows 7 any more). Reinstalled the latest version of Firefox from the official Mozilla download site. Gave the laptop to my wife and she HATED Windows 8. So I purchased a license of Windows 7 and had Fry's downgrade my Windows 8 laptop to Windows 7. All going well for my wife except her Yahoo email and Craigslist adds get continually smaller and smaller. Did the CTL + trick and reset, but was wonder if I need to uninstall Firefox and reinstall it. My thinking is that the Firefox configuration may think it's still on a Windows 8 machine. Would that eliminate the continual need to CTL+ every time the text gets smaller?

All Replies (2)

more options

Uninstall Firefox from your computer During the unistall process if you want to remove your Firefox user data and settings, put a check mark in the box that says Remove my Firefox personal data and customizations. If you select this option, Firefox will not preserve your bookmarks, saved passwords, and other data if it is installed again.

Nellus modificouno o

more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)