This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I'm using Windows 7 I have downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When try to go to a website I gt cant load xpcom

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by user633449

bthale
bthale
more options

I'm using Windows 7 I downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When I am using Thunderbird I try to go to a web site and I get the error code couldn't load xpcom.

How do I unistall this mess and start over again???

I'm using Windows 7 I downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When I am using Thunderbird I try to go to a web site and I get the error code couldn't load xpcom. How do I unistall this mess and start over again???

Chosen solution

Please go to www.getfirefox.com and download Firefox 24 (don't use Firefox 17 it's not supported) and install it.

Ler a resposta no contexto 👍 0

All Replies (1)

user633449
user633449
more options

Chosen Solution

Please go to www.getfirefox.com and download Firefox 24 (don't use Firefox 17 it's not supported) and install it.