This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Maintenance Service not working

  • 3 respostas
  • 5 have this problem
  • 32 views
  • Last reply by Booblla

more options

For some reason the MMS on 3 of my computers isn't working properly and the auto updates fail.

FF downloads the updates, but they fail to install and I get an error window telling me that the partial update failed.

The only way around this is to let FF download the update, close FF then manually reopen FF as administrator or manually download FF and reinstall it.

Is anyone else having this problem, and is there a fix for this issue?

For some reason the MMS on 3 of my computers isn't working properly and the auto updates fail. FF downloads the updates, but they fail to install and I get an error window telling me that the partial update failed. The only way around this is to let FF download the update, close FF then manually reopen FF as administrator or manually download FF and reinstall it. Is anyone else having this problem, and is there a fix for this issue?

All Replies (3)

more options

booblla, would you be willing to gather your update logs and e-mail them to me? If so let me know, I'll let you know where the logs are and where to e-mail them.

more options

hello, the mozilla maintenance service doesn't provide the functionality to perform updates in the context of limited user accounts yet but is only used to circumvent the windows UAC prompts after each update.

but the good news is, in firefox 26 this is going to change: https://www.mozilla.org/en-US/firefox/26.0beta/releasenotes/

more options

I can do that. Just let me know where the files are and where to send them to.

I tried looking for the logs in %appdata%\Roaming\Mozilla\Firefox\Profiles\lfcq8vd1.default but I'm most likely in the wrong place.