Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

WHY DOES "tHE cONNECTION WAS RESET" keep me out of Netflix?

  • 1 resposta
  • 9 have this problem
  • 14 views
  • Last reply by philipp

JoeHenry
JoeHenry
more options

Every time I try to go to Netflix I get "The connection to the server was reset while page was loading.I don't have any trouble going to other websites. Iv tried Google,Internet Explorer and others and I get the same thing.Sometimes I can get to the login part at Netflix then I get "The connection to the server was reset while page was loading".I called Netflix and I was told nothing is wrong on their end. I dont know much about computers,dont own one.Use the computer at work. So there might be alot I dont know. Any help would be appreciated.

Every time I try to go to Netflix I get "The connection to the server was reset while page was loading.I don't have any trouble going to other websites. Iv tried Google,Internet Explorer and others and I get the same thing.Sometimes I can get to the login part at Netflix then I get "The connection to the server was reset while page was loading".I called Netflix and I was told nothing is wrong on their end. I dont know much about computers,dont own one.Use the computer at work. So there might be alot I dont know. Any help would be appreciated.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello JoeHenry, you're using a very outdated version of the browser. please first update firefox to the latest version as soon as possible and bring your plugins up to date (some of them are out-dated & have security vulnerabilities that are actively exploited on the web), and see if this can already address the problem...