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Responsive web design console screenshot fullpage

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  • 4 have this problem
  • 10 views
  • Last reply by patrickmc

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I want to take a shot of a whole webpage with the firefox console and the command "screenshot --fullpage" but its not working on one particular site. I am not sure why because its working on other sites. Might it be the way its programmed?

I want to take a shot of a whole webpage with the firefox console and the command "screenshot --fullpage" but its not working on one particular site. I am not sure why because its working on other sites. Might it be the way its programmed?

Chosen solution

Hello JenGsch,

Thank you for contacting Mozilla Support. I'm not aware of any issues with taking a screenshot through the console. What's the site you're trying to screenshot?

Cheers, Patrick

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Chosen Solution

Hello JenGsch,

Thank you for contacting Mozilla Support. I'm not aware of any issues with taking a screenshot through the console. What's the site you're trying to screenshot?

Cheers, Patrick

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It's https://ila.itslearning.com a demo version of a learning management tool and it happens after logging in.

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Are there any plugins used on the page or is there JavaScript (AJAX) used to generate the page content?

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Hello JenGsch,

I was able to take a screenshot of that page using the web console. Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Cheers, Patrick