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firefox has become problematic

  • 3 respostas
  • 4 have this problem
  • 11 views
  • Last reply by AliceWyman

logicinfo12
logicinfo12
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Since version Firefox 23 and above, the computer has become very slow. Does not respond and we are stopping to use this broweser too.

We expect with every update firefox, some better performance. But no.... will find more degraded... the same computer... firefox worked very nicely until version 22 but now 26 and makes our computers very slow.

Only firefox works very slow... otherwise Internet Explorer and Zgoogle Chrome works fine. Earlier it was a reverse case... We used firefox due to some good features of easyness in usage...


But now a days find firefox un-responding for any thing... and every thing... including its opening itself... where it worked nicely upto version 22.

Since version Firefox 23 and above, the computer has become very slow. Does not respond and we are stopping to use this broweser too. We expect with every update firefox, some better performance. But no.... will find more degraded... the same computer... firefox worked very nicely until version 22 but now 26 and makes our computers very slow. Only firefox works very slow... otherwise Internet Explorer and Zgoogle Chrome works fine. Earlier it was a reverse case... We used firefox due to some good features of easyness in usage... But now a days find firefox un-responding for any thing... and every thing... including its opening itself... where it worked nicely upto version 22.

logicinfo12 modificouno o

All Replies (3)

AliceWyman
AliceWyman
  • Moderator
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Start here: 

Troubleshoot and diagnose Firefox problems
logicinfo12
logicinfo12 Question owner
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We do re-installs or upgrade of fire fox ... but even then it dos not help.

thank you for your reply... you are moderator.


Why should we do some more if we can re-install or upgrade to some version... this was not the problem till version 22

AliceWyman
AliceWyman
  • Moderator
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Have you tried all of the troubleshooting steps in the Troubleshoot and diagnose Firefox problems article, including a reinstall a Firefox Reset?

If so, then It might also help if you could furnish some non-personal information . Please do the following while you have Firefox open:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!