This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

more issues with Firefox and Adobe Flash

  • 2 respostas
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

Historywriter
Historywriter
more options

this is really getting frustrating! why can't FF and Adobe figure this out. whenever i am watching a YouTube video and press the back button everything freezes and i get the following error message

WARNING: unresponsive plugin


shockwave flash is either busy or has stopped working blah blah blah

i tried downgrading to FF 25, no good, and uninstalling Flash and reinstalling, no good, any tips?

this is really getting frustrating! why can't FF and Adobe figure this out. whenever i am watching a YouTube video and press the back button everything freezes and i get the following error message WARNING: unresponsive plugin shockwave flash is either busy or has stopped working blah blah blah i tried downgrading to FF 25, no good, and uninstalling Flash and reinstalling, no good, any tips?

Historywriter modificouno o

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin