This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Addons not syncing

  • 1 resposta
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

dl1380
dl1380
more options

Tried syncing addons from one browser to another, both mac os x maverick. Error log below.

Tried syncing addons from one browser to another, both mac os x maverick. Error log below.

dl1380 modificouno o

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox seems to think that the two extensions that you have installed are installed globally and not in the Firefox profile folder and thus are not syncable. 

1390168346955 Sync.Store.Addons DEBUG 442718d9-475e-452a-b3e1-fb1ee16b8e9d@dashlane.com not syncable: not installed in profile. (dashlane)
1390168346955 Sync.Store.Addons DEBUG {972ce4c6-7e08-4474-a285-3208198ce6fd} not syncable: not installed in profile. (this is the default theme)
1390168346955 Sync.Store.Addons DEBUG {23fcfd51-4958-4f00-80a3-ae97e717ed8b} not syncable: not installed in profile. (DivX Plus Web Player HTML5)

The other items in the log seem to be plugins that can't be synced (you need to install the software that adds them).